FY Group Limited

Investor Zone

Business Cooperation and Customer Service

Senior Director of the Sales office 1

Tel:+86-573- 83939639

Mail:rainy@vic-cn.com


Director of the Sales office 2

Tel:+86-573- 83939639

Mail:david.wu@ontaigroup.com.tw


Communication methods and responses: 

1. Conduct annual customer satisfaction surveys to evaluate clients' satisfaction with our products and services.

2. Through factory visits and audits, customers gain insights into the operational status of the facility and engage in discussions.

3. Address customer concerns via email, video calls, voice conferences, or phone calls.

4. Engage in face-to-face client interactions by attending product or technology seminars.

5. Through meetings and client visits, understand customer feedback and needs, and take responsive actions.

6. Engage with target customers through exhibitions and industry insights to identify opportunities and develop market-responsive strategies.